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What clearly earns SoftSys 5 stars is there tech support. Their staff is incredibly quick to respond and very helpful. I’ve used SoftSysHosting for almost a year now and in particular in setting up two web sites, one of which was fairly tricky for me.
I’ve been involved with computers for a very long time, having wrote my first program in 1963 for a computer that is now in the Smithsonian. I built my first website back in 1996 or so. I’ve dealt with lots of hosting services and I have never dealt with any group of people as competent, friendly, and responsive as the folks at Softsys hosting. Give them a try, you won’t regret it.
I’ve only had a few experiences with shared hosting sites. Each have had their attributes and problems. I’ve recently left a nightmare situation with a hosting provider. I wouldn’t normally name names, but it rhymes with webhost4wife. One word…Abysmal. They completely fubar-ed my entire collection of sites and databases when they “transitioned” me to their new platform. Good riddance. Enter SoftSysHosting…These guys have been great. I’ve only had 2 minor issues deploying my sites and databases, but each one has been handled in terms of minutes…not hours or days. I log an issue and literally 15 minutes later, I have a solution. Super responsive support, which is what it all comes down to for me. Highly recommended!
I can’t praise the support staff at Softsys Hosting enough, I use several different hosting companies for different sites and non compare to the service I receive from Softsys! I’ve got 5-6 hosting plans with Softsys and whenever I have problems (normally code related) or queries they’re always unbelievely quick in responding and are happy to go into further detail to explain things if necessary – something that is very rare for a support service! Keep up the good work