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I was in the market for creating a development environment for Window. I spoke pre-sales and questions were answered in full. After ordering my 3 vps’ were set up instantly and within 10 minutes my vpn was ready to go. So far support for sales and tech-support have been awesome. I am looking forward to doing more business with SoftSys. Entirely a 180 from what I had from 2 previous hosts. Way to go Mark as he was a great help in tech support and should be commended for his help and professionalism. Would recommend this company without hesitation.
A fast and thorough response to a rare technical issue on my Softsys Virtual Server, excellent support from Mark Brown of Softsys.
I work for a company building and maintaining an Enterprise Level content management system. To keep on top of my game I like to look at open source content management systems to see what the industry is doing. Softsys is not only affordable but their customer service is damn near instantaneous 24/7. My server is fast and reliable and these guys have answered my support needs at all hours, usually have a solution to my problem within 20 minutes of my emailing them. I’ve tried hosting with Godaddy, DiscountASP and a million others and no one has come close to reaching the sheer awesomeness of these guys. I definitely recommend them.
Technical support provides incredibly fast response time-like within a few minutes! The service just works. And the only time Ive had to contact support is related to configuration issues that Ive needed help with- theyve always understood the problem and helped me quickly. I hope they never change True 5 start service!