Yes, you will be having Administrative RDP or root SSH access to your server so that you can manage it remotely.

Yes, we can help you customize any of these available special servers on sale. Please get in touch with us for with your requirements of customization.

Yes, you can install any custom software or applications in the server with full administrative / root access.

Yes, you are able to upgrade your server resources at any time depending on supported underlying chassis / hardware. Please get in touch with us to discuss more about this.

You can downgrade the resources of your server at any time as long as it matches minimum required hardware to keep the server running optimally. Get in touch with our support team to understand and discuss more about this.

Dedicated server setup requires significant setup time and hence we typically do not offer money back / free trial. However, if you are just looking to test our network, we can provide you with access to one of our test servers as a special case. Please get in touch with us for setting this up.

For USA dedicated servers, we aim to get it ready for you in maximum 24 hours (usually 6-12 hours) as long as we have all parts in stock. In case of custom configuration / hardware, it may require additional time.

No, we do not block any ports in a dedicated server. However, for security reasons, we advice you to configure / harden your OS firewall to only allow required ports.

Yes, we do offer dual stacked dedicated servers (servers having support for both IPv4 and IPv6 addresses). Our network is pre-configured to support native IPv4 & IPv6.

Backups are available as an addon with self managed servers and included with fully managed servers. For more details on available options for automated backups, please click here.

We provide 99.9% network uptime SLA for all dedicated servers (last 1+ year history has been of 100% uptime).

We offer both software and hardware RAID including but not limited to RAID0, RAID1, RAID5, RAID6 and RAID10.

Yes, we offer cPanel & Plesk for Linux servers, and SolidCP, MSPControl & Plesk control panel for Windows dedicated servers.

With Linux dedicated configurations, we do offer popular Linux OS like, CentOS 6 or CentOS 7, Ubuntu 17 or Ubuntu 18, Debian 8 or Debian 9 including all other Linux distributions.
With Windows dedicated solutions, we provide Windows Server 2008 R2 / 2012 R2 / 2016 Standard, Datacenter and Enterprise edition. You can select your choice of OS while placing an order or later on by submitting the ticket from client area.